Simple: click on the Loyalty icon you see on the left side of your screen, log into your account and give your consent to join the Loyalty Program.

Of course. In this case, the points are retroactive.

In this case, the Loyalty points will be credited and available 5 days after the “follow” action.

You can convert them directly from the Loyalty popup and the discount code will be automatically applied to your cart. In any case, you will also receive an email with a personalized code to enter at checkout.

If you return a product, the points earned from that purchase will be removed from your balance once the refund is issued.

If you used a discount coupon for that order and the return (partial or full) causes the total to fall below the minimum amount required by the coupon, three things will happen: the points linked to the returned product will be removed, you will receive a refund for the amount actually paid for that product (net of the coupon value) and the points you converted into the coupon will be credited back to your account.

If you made the purchase using a return voucher, you will not earn points on the full amount, but only on the difference paid beyond the voucher value.

Absolutely. In store, it works exactly like online: you earn points on every purchase and redeem them whenever you want. One balance, two ways to enjoy it.

Online: enter the code in the “Discount code” field in the cart. The total will update automatically.

The voucher cannot be exchanged for cash, refunded in the event of a partial or full return or transferred to third parties.

By inviting a friend through the procedure indicated on the website or in the Loyalty section of your Personal Profile, you earn 100 extra points if your invited friend places an order of at least €50 within 30 days of the invitation.

Your invited friend receives a 15% discount code, usable once within 30 days of the invitation, for orders of at least €50. The discount cannot be combined with other promotions (discounted collections excluded).

In store: the coupon must be requested directly at checkout.
Online: enter the code in the “Discount code” field in the cart. The total will update automatically.

The voucher cannot be exchanged for cash, refunded in the event of a partial or full return or transferred to third parties.

By entering your birth date, you receive 50 extra points, credited only once. If you make a purchase on your birthday, you receive an additional 50 extra points, also valid only once.